Design Services • Frequently Asked Questions

WHAT IS YOUR TURNAROUND TIME?
Turnaround times vary per project, and how many clients I have at a time. I will discuss these with you beforehand. Typical turnaround time for initial concepts is 2-3 weeks. For revisions, the average is 3-5 business days.

HOW DOES THE PROCESS WORK?
I like to begin all projects with a questionnaire to help me to get to know you and your business. We’ll hone in on your goals, and define your target market. Then, generate a vision board to really pinpoint your style and vibe.

From there I give you my estimated turnaround, and deliver concepts to you digitally when ready. You’ll then tweak and refine them to perfection.

DO I GET TO REVISE AS MUCH AS I WANT?
I do have a limit on revisions under the package price. I will let you know exactly how many are included when you receive your custom quote. It is rare that clients need more than what is already provided, but for those cases where extensive editing is needed; extra revisions can be purchased at an additional cost.

CAN I GET A REFUND?
Due to the digital and complex nature of creative work, no refunds are given after work has begun.

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